Delete your account.
You can request deletion from the app or by contacting our support team. You do not need to reinstall the app.
Request account deletionOr email support@listalong.com.au with the subject “Delete my Listalong account”.
How to request deletion
In Listalong Snap, open Settings, tap your account, then choose Delete account. If you cannot sign in, email support from the address linked to your account. Include your Listalong account email so we can find the right account.
We may need to verify that you own the account before completing your request. Never send a password, payment-card details or a sign-in code. Support will tell you if more information is needed and confirm the outcome.
What is deleted
Listalong and Listalong Snap share one account. Deletion removes access to both services, your drafts and unused credits, and cancels your Listalong subscription. Connected services may need to respond before every deletion step can finish.
Listings already published to eBay or Depop stay online. Account deletion does not automatically refund purchases or delete photos from your phone’s photo library.
Records we retain
We retain limited purchase, security and deletion records where needed to meet legal obligations, handle disputes and prevent duplicate credits or account recreation. A protected record of claimed free-listing allowances is retained, so deleting an account does not restart the welcome offer.
For more about uploaded photos, service providers and retention, read our Listalong Snap privacy information.