Product support
support@listalong.com.au
Account access, marketplace connections, listing sync, app setup, errors or anything that is stopping you from using Listalong.
Email support Contact Listalong
The right inbox gets you to the right kind of help.
For anything affecting your account or cross-listing, start with support. For feedback, partnerships or a general question, say hello.
- Australian owned and operated
- Real product support
- Feedback welcome
Choose an inbox
Two addresses. No support maze.
If you are not sure, use support and include a little context. The important thing is that you can reach someone.
General enquiries
hello@listalong.com.au
Product feedback, partnerships, media, founder questions or anything that is not an active support problem.
Email hello Help us help faster
A few useful details can replace several follow-up emails.
Share enough to identify the issue, but never send a password or an active connection token.
Your account
The email used for Listalong and, if relevant, the affected eBay or Depop username.
Where it happened
The page or step you were on, plus whether the issue involved eBay, Depop or both.
What you expected
A short description of what you tried, what happened and what you expected instead.
A safe screenshot
A screenshot can help, but remove passwords, connection tokens, addresses and other sensitive details first.
Security reports
Something sensitive? Send it privately.
If you have found a security issue, email the affected page, steps to reproduce it and the impact you observed. Do not post account details or security findings publicly while they are being investigated.
Need product help?
Start with support and tell us where you got stuck.
Include your Listalong account email and the marketplace involved if they are relevant to the problem.
Product updates and practical reseller resources.